Privacy Policy

Last Updated: January 26, 2026

Expert Check Inspections ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home inspection report software and services.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and company name when you create an account
• Profile Information: Inspector license number, phone number, company logo, and address
• Report Data: Inspection reports, photos, client information, and property details you enter
• Payment Information: Billing details processed securely through our payment provider (Stripe)
• Communications: Messages you send us through our contact form

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Google OAuth and User Data

We use Google OAuth for authentication. When you sign in with Google, we access:

• Basic Profile Information: Your name, email address, and profile picture

We use this information solely to create and manage your account. We do not access your Google Drive, Gmail, Calendar, or any other Google services. We do not share your Google user data with third parties except as required to provide our services.

4. Data Storage and Security

Your data is stored securely on servers located in North America. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure database access controls
• Regular security assessments
• Employee access restrictions

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations (hosting, payment processing)
• To comply with legal obligations
• To protect our rights, privacy, safety, or property

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your account information
• Export your inspection reports and data
• Opt out of promotional communications
• Request deletion of your account and associated data

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Expert Check Inspections
Email: expertcheckinspections@gmail.com
Location: Ontario, Canada